How Stellar Orthodontics handles your information.

What information we collect

When you submit a consultation request or contact form on this website, we collect the name, phone number, email address, and any message content you provide. We do not collect payment information through this website.

We also collect anonymous usage data through Google Analytics (see Analytics section below). This data does not identify you personally.

How we use your information

Information submitted through our contact and consultation forms is used solely to respond to your inquiry and schedule your free consultation. We do not sell, rent, or share your contact information with third parties for marketing purposes.

Form submissions are delivered to our practice staff via Netlify Forms. Netlify's privacy policy governs how form data is processed in transit.

Analytics

This website uses Google Analytics 4 to understand how visitors use the site — which pages are visited, how long visitors stay, and where traffic originates. Google Analytics uses cookies to collect this data anonymously. No personally identifiable information is included in analytics reports.

You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on or by disabling cookies in your browser settings.

Cookies

This website uses cookies placed by Google Analytics to distinguish repeat visits and track session data. No other cookies are set by this website. You can disable cookies at any time through your browser settings without affecting your ability to use the site.

HIPAA and patient health information

Stellar Orthodontics is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your rights as a patient regarding your health records and protected health information (PHI) are governed by our HIPAA Notice of Privacy Practices, which is provided at your first visit and is available at any of our four Delaware offices upon request.

Please do not include sensitive health information (insurance member IDs, diagnosis details, Social Security numbers) in website contact forms. For clinical or insurance matters, call us directly at (844) 727-2237.

Third-party links

This website contains links to third-party sites including Google, Cherry Financing, and social media platforms. Stellar Orthodontics is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

Children

While Stellar Orthodontics treats patients of all ages including children, this website does not knowingly collect personal information from children under 13 without parental consent. Consultation forms submitted on behalf of a minor patient should be completed by a parent or legal guardian.

Changes to this policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact us

If you have questions about this privacy policy or how your information is handled, please contact us:

Stellar Orthodontics
Phone: (844) 727-2237
Contact form

For patient records and HIPAA-related requests, please call our office directly.